What are carats?

Earning and spending carats is another way to grow your collection on NeonMob. Carats are a rewards currency that you can redeem for additional packs or other items. You can earn carats through specific actions like discarding, for completing collecting objectives, or by participating in the community. 

Your carats counter on the top right of your profile shows the total points you have earned and have available to spend. You can see your carats counter on both the website ... 


... and on the iOS app. 


Earning carats
Earn carats for discarding unwanted or duplicate cards from your collection. You can discard from both the website or the iOS app to earn carats. See the discarding FAQ for more details. 

Earn carats for completing series milestones. Receive carats immediately for completing each core rarity level (common through extra rare) and receive an additional difficulty bonus once you complete the core series. Get even more carats for collecting all the chase and / or variant cards of a series.

Spending carats
Redeem your carats for Sapphire packs of your favorite unlimited series currently available for collection. Sapphire packs offer the same odds as free packs and you can open one per series per day using carats. Each Sapphire pack costs 10,000 carats. 


You can also use carats to open other specialty carat packs in specific series. Keep an eye on your pack options to see if your favorite series releases a new carat pack tier!

More coming soon!
We are continually working to expand the carats system for collectors. Soon you will be able to both earn and redeem carats in a variety of ways. Carats will be your main way to get more packs so keep an eye out for future earning opportunities! 

What are milestones?

Milestones are awards given to collectors for reaching certain collecting or trading goals. In addition to receiving a digital trophy, milestones reward collectors for their participation by giving you carats that can be redeemed for packs of your favorite NeonMob series. To view your milestones, first click on the trophy icon in the top navigation to open the milestones activity tab.


The milestone activity tab will show recent progress you have made toward completing milestones as well as suggestions for completing series milestones. Click the SEE ALL MILESTONES link here to view a list of all collecting, series, and special milestones.


Collecting Milestones
These milestones are specific to each collector and reflect your overall participation in the NeonMob community. Collect 500 cards to get the Guggenheim; propose a trade to receive the Let’s Make a Deal milestone; claim free packs 7 days in a row and be a free pack Patron. With milestones from trading to streaks to completion rank, there are dozens of milestones to reward and challenge you in your collecting journey!

Completed milestones will show a trophy underneath the milestone name. Milestones you have yet to complete will show the trophy area blank with a dotted outline. Scroll through your milestones to see which milestones you have already completed and to find new collecting challenges.


Series Milestones
In addition to collecting milestones, you can complete milestones for each series you collect to earn carats and highlight your collecting progress. You can complete series milestones for each specific core rarity, another series milestone for completing the core series 100%, and additional series milestones for any applicable special cards (chase, variant, and legendary). From any series page in your collection, click on the milestone icon to the right of the rarity filter to see your series milestones.

The top section provides an overview of your completed series milestones. Your series are listed alphabetically below this overview and you can sort this list by series name, milestone completion percentage, collecting rank, and time to complete series. Icons will fill the series milestones you have completed, as seen in the example below. Milestones you have yet to complete will show the trophy area blank with a dotted outline. Series milestones that are not applicable to a particular series will appear crossed out. Carats awarded for series milestones vary by series based on number of cards, series difficulty, and other factors.


Special Milestone
Special milestones will not show unless you unlock the achievement. NeonMob is always working to expand the number of milestones we offer our collecting community. Check your milestone page periodically to see if any new entries have been posted or if you have unlocked a secret milestone reward.


How does discarding work?

Collectors can trade in unwanted or duplicate cards in exchange for carats. Each card is assigned a carat value that you will receive upon discarding that card. Carats can then be redeemed for free packs or other rewards. On the website, roll over any card in a collection to bring up the available options for that specific card. If you roll over the center discarding symbol, you will see the carat value for that card.


Once you have clicked the center discard button, you will see a screen like the one below. Using the + & - signs, select the number of copies of a specific cards you would like to discard. Once you have selected the number of copies you would like to discard, click on the YES, DISCARD button in the bottom right hand corner of the screen.


The YES, DISCARD button will bring up a confirmation screen verifying the number of carats you will receive. Click OK to discard the selected cards for carats and remove them permanently from your collection.


If you try to discard all the copies you have a card you will receive a warning. You can discard all copies of a card if you would like by selecting OK from this screen, but please note that discarding is permanent and cannot be reversed so be mindful of what you discard.


Once you have completed the discarding process, you will receive this notification detailing the carats received for this discard transaction as well as your overall carat total. Click the button marked CLOSE to clear this notification.


That’s it, discarding complete! Reach 10,000 carats and you can trade that in for a Sapphire pack of any available series. Additional reward options will be implemented in future updates. Just a few more notes to keep in mind when you are discarding:

  • One final reminder that discarding is permanent and that once you discard a card there is no way to reverse the transaction ... once it's gone, it's gone.

  • Keep trading in mind when choosing how many duplicates to discard. If you are still working on a series, we recommend you keep a certain number of high value or low print number cards to sweeten a deal. To a dedicated collector, a hard to find low-numbered rare card might be worth more than the discard carats.

  • Even if you discard all copies of a card or an entire series, whatever milestones you may have gained from those cards will be retained.

What if I want to discard multiple cards at once?

Users can discard up to ten cards (and duplicates) at a time from multiple series. Click on the center discard button of any card in your collection on the website to initiate the discarding process and you will see a screen like the one below.


To discard multiple cards at once, click the + ADD MORE CARDS button. Use the search features available on this screen to find additional cards to discard. Search by series, duplicates, and rarity. Once you find the card, click the + button to add it to your discard pile.


This card has now been added to your discard overview screen. You can now select the number of copies of each card you would like to discard by using the + / - symbols.


Add to your discard pile by continuing to click the + ADD MORE CARDS button. Once you have selected the cards you would like to discard, click YES, DISCARD to complete the transaction and receive your carats.

How does discarding work on iOS?

Similar to how discarding works on the website, you are able to trade in unwanted of duplicate cards for carats on iOS as well. Visit the series for which you would like to discard unwanted cards and click the banner at the bottom of the screen to see the series details page.


Scroll down on the Series Details page and click on the Discard this Series link.


From this page you can select the cards you would like to trade in for carats. Each card will display the amount of carats you will receive in the center discard button. Click on the discard button to select the card you would like discard.


Once you have selected a card to discard, you will be shown the discarding overview screen. If this is the only card you would like to trade in for carats, click the discard button at the bottom of this screen. 

If you would like to discard more cards, click the + ADD MORE CARDS link at the top of the screen. You will be taken to the following page to add more cards to your discard pile.

Use the filters on this screen to quickly find additional cards to discard. You can discard up to 10 unique cards and duplicates of those 10 cards. Once you have selected all the cards you would like to trade in for carats, click the discard button at the bottom of the discarding overview screen.

What are credits?

Credits are the paid currency of NeonMob and are used to purchase paid packs of available pro series. If you use up your free packs any given day and want to super-charge your collecting, you can purchase credits to buy additional packs of a series. Unlike free packs which are typically limited to three per series per day, there is no limit to the amount of paid packs of a series you can purchase in a day. Click on the link in the upper right hand corner of your navigation bar to see your credit purchase options.


NeonMob offers a variety of price points for purchasing credits, something to fit everyone’s budget! Receive a discount when you purchase 200 credits or more, up to 30% off when you purchase 1,000 credits. Click the BUY button to purchase your credits.


You can purchase credits using a credit card or PayPal account. Click on the payment option you would like to use and enter the necessary information to complete your purchase.


Your credit amount is listed in the top right of the navigation bar where you click to see credit purchase options. Every time you use credits to purchase a pack, that creator receives a percentage of the sale. 

Thanks for supporting NeonMob and our amazing creators!

What are the benefits of trading with other NeonMob collectors?

In addition to collecting cards by opening packs, expand your collection by making trade offers with other collectors for cards you really want. Trading is the most direct and efficient way to get the cards you need to complete any series you are collecting. Why wait and hope to pull the exact card you need when you can trade an unwanted card and get it now?

Speaking of unwanted cards, trading is a good way to cull your collection of duplicate cards or cards you no longer want to keep. Use duplicates to entice a collector to trade you the last cards you need to complete a series you are both collecting. No longer collecting a series? Trade those unwanted cards to an interested collector for cards in a series you like more. Keep your collection tidy, finish series more quickly, and help out your fellow collectors … trading is a win, win, win!

Most importantly, trading helps in the long term by connecting you with a large community of fellow collectors all working to help one another complete series. The larger your trading network, the more trading opportunities, the better your odds of finding the cards you want.


So trade often and get to know other collectors … you never know who could be the perfect trade partner in the future!

How does trading work?

There are several ways to start trading on NeonMob: you can visit other collectors' profile or collection pages; you can search for cards you need; and you can also start trading from within your own collection. For example, the image below shows a collection on the website. For each series, you see the cards you own, while unowned cards have empty slots.


When you don't own a card, hover your mouse over the empty slot and two buttons will appear: on the left is the "Owners" button, and on the right is the “Wishlist” button. When hovering over an unowned card, it will look like this:


Clicking on “Wishlist” will add this card to your your wishlist, letting potential trade partners know which cards you are actively seeking.

Clicking on "Owners" pulls up a list of card owners along with additional information about them. "Trader Grade" tells you how responsive a trader is to trade requests; "Owned" tells you how many copies of this card a trader has in their collection; and “Series Completion" tells you how much progress that person has made toward completing the series.


Once you select a trading partner, you can begin the process of assembling a trade offer by clicking on the “TRADE” button. The image below shows a trade window with the beginnings of a trade offer.


Your trading partner’s cards are listed on the left side of the screen; your cards are listed on the right side of the screen. To add cards to the trade, click on the “+ ADD” button on your side and select which card to include in your trade proposal. You can add up to 5 cards in a trade on both sides … but remember, you will have more success if you make fair and balanced trades.


Once you have selected the cards you would like to trade, click the “OFFER TRADE” button in the bottom right corner of the window to submit your trade offer. 

After submitting your offer, your trading partner has 48 hours to respond before the offer automatically expires. They may accept, decline, or counter-offer your trade. Likewise, you may withdraw or modify your trade offer.

How does trading work on the iOS app?

Trading on the iOS app can be easily initiated from any series collection. Go to Your Collection > Series > Unowned to see the cards you still need to collect in that particular series.


Scroll through the Unowned list and find the particular card you are seeking. Click on the “Trade for it” button to pull up the Owners list.


Just like the website, the Owners list shows the Trader Grade (“Grade”), Series Completion (“%”), and Number of Cards Owned (“#”) to help you find an optimal trading partner. Selecting any user will pull up the trade window.


Your trading partner’s card are on the top of this window; your cards are on the bottom of this window. Use the “+” symbols to add cards on each side. Once your cards are selected, click the “Offer Trade” button at the bottom of the window.


That’s it, your trade offer has been sent!

What are trader grades?

Each collector is assessed a trader grade A - F which reflects their responsiveness to trade offers. All collectors begin with a trader grade of B. Your trader grade will then increase or decrease over time depending on how responsive you are to trade offers. 

Collectors receive lower grades for allowing trades to expire after 48 hours without responding through accepting the trade, declining the trade, or countering the trade. Collectors receive higher grades for offering equitable trades and responding quickly to trade offers. The higher the trader grade, the less likely the collector will allow a trade offer to expire. For example, Happy The Dog has a trader grade of A+ (the best possible) and responds quickly to all trade offers.

Having an A+ grade does not mean a collector is more likely to accept a trade offer, but it does mean they will respond one way or another. In this way, trader grades can be a helpful tool in choosing a reliable trading partner. Trader grades are shown for each collector when you initiate a trade.


Collectors with higher trader grades receive many more trade offers than collectors without. Trade regularly and responsibly to keep your trader grade at an A+ to maximize your trading opportunities!

If I have duplicates of a card, which will I give away in a trade?

If a collector owns more than one copy of the same card, the highest numbered card is always selected for trading. For example, if a collector owns card #2 and card #202 in a series then card #202 will be traded away. The highest numbered card is always selected for trading regardless of whether a collector is initiating a trade or responding to a trade request. This rule ensures that collectors cannot accidentally trade away low numbered cards as they are typically more highly valued by collectors.

Can I offer the same trade to more than one person?

Yes … and then the race is on! Only the first collector to respond will be able to accept your trade. When you have multiple trades that contain the same card, the first trade accepted will trigger an auto-decline or auto-withdrawal for all remaining trades containing this card. This is true even if you have duplicates of the card you are trading. If a trade cannot be completed due to cards no longer being available when a collector responds to an offer, the transaction will not go through.

What happens if a trade I propose is declined?

Nothing, there is no penalty to either collector if a trade offer is responded to and declined. If your trade is declined, make a trade more appealing by including more high-quality cards in your offer. Also, check your trading partner's wishlist to be sure you are offering cards that are of interest to that collector. Finally, you can directly message your trade partner to see if they might have any special requests to include from your collection.

After 48 hours, trades that are not accepted or declined expire automatically. There is no penalty to the trader if an offer expires with no response from the trade recipient. But, allowing a trade to expire without a response may impact the trade recipient’s trader grade. Make sure to sign in every day to respond to trade requests and keep your trader grade at an A+!

Do you have any trading tips?

Find a good trading partner

It is advantageous, but sometimes challenging, to find an optimal trading partner. A good place to start is with the information provided on the owners page:

  • "Trader Grade" shows how responsive a trader is to offers they receive

  • "Owned" reveals you how many copies of this card a trader owns

  • “Series Completion" tracks how close a trader is to completing the series


Let’s start with Trader Grades. The responsiveness of each trader is measured by a letter grade A through F. Those collectors with an A+ trader grade answer every single offer and accept a high volume of trades; collectors with an F trade grade rarely, if ever, respond. Collectors with a high trader grade are less likely to allow a trade offer to expire, meaning the higher the trader grade the more likely a response. Selecting a trade partner with a high trader grade greatly increases your odds of a having your trade accepted or receiving a counter-offer. 

Another great tip is to look at the Owned column to find collectors with duplicates of your sought-after card. Collectors with duplicates (2x or more) are more likely to part with one of their duplicate cards then to break up their collection and give away the only copy they own.  

Use the Series Completion percentage to find collectors still actively working to finish the series. Owners with lower series completion percentages may need your help in completing the series and could provide more trade options. But don’t forget owners at 100% completion as they may be more willing to give away duplicates when trading across different series. 

Remember, you can toggle any of the above options to reorganize the owners list to fit your specific need. Try different combinations and scroll through the list to search the results. 

Use the Message button to communicate with potential trade partners if you have any specific questions about their collection or what they might be looking for in exchange. This is especially useful in discussing trades featuring hard-to-find out-of-print card, in proposing a cross-series exchange, or when offering multiple trades at once.  

Make compelling trade offers

Now that you have selected a trade partner, here are some tips to keep in mind to construct a successful trade offer:

  • Offer a fair and balanced trade: When building your trade, you can select up to five cards on each side. You will have the most success when making a fair offer based on rarities and number of cards offered. A Chase for a Chase in the same series is a great offer; a Rare and a Common for a Chase is not.

  • Add a little extra: Looking to swap Very Rare for Very Rare on a series? Throw in that Common or Uncommon they are missing to help seal the deal.

  • Give them what they want: When constructing your offer, stick to series your trade partner is already collecting. Check their wishlist to identify cards to include in your offer. Cards you offer from an unfamiliar series might not be as valuable to your partner as they are to you.

Meet other Collectors

Looking to expanding your trading circle? Join our communities to meet other collectors, post your wishlists, and find trade offers:

NeonMob Forums

NeonMob Discord

NeonMobsters Facebook Group

How do I block another NeonMob user?

Not all NeonMobsters have to be your best friends. In the (hopefully rare!) instance that you wish to block another NeonMob user, you can do so in just a few simple steps:

1. Open a chat message with the user. You can do this from the "Trades & Messages" tab or by clicking "Message" on the profile of the user.

Screen Shot 2016-01-12 at 1.06.50 PM.png

2. Look for the "Block" button near the top of the chat window. 

Screen Shot 2016-01-12 at 1.09.23 PM.png

3. Click on this icon and the user will be blocked from messaging you, initiating new trades with you, and searching for you in the friends search. If the blocked user attempts to message you or initiate a trade, these options will be greyed out and appear unavailable.

To unblock a user, go to that user's profile and open a message with them. Click the "Unblock" button. All messaging and trading features will be immediately restored and you will appear available to them if they search for you.

In the event you are experiencing harassment or trolling, please do not hesitate to contact the NeonMob community team at support@neonmob.com in addition to blocking the offending user. Any documentation that you can provide of the offending messages will be held strictly confidential.

How can I turn off trade offers?

You can disable trade offers through your account settings on both web and iOS. This feature will disable trade offers, both inbound and outbound, and will also disable all trade notification emails. You cannot have any outstanding trade offers pending in order to disable trades.

Disabling trade offers on web
To disable trades on the website, go to the account settings page. To reach this page, hover over your profile icon in the top right corner of the site navigation and click on the “Account Settings” link.


Once on the account settings page, scroll down past profile information and email subscriptions until you see the following toggle in the YES position.


To disable trades, switch this toggle to the NO position. Switch back to YES to enable trades again.


Disabling trade offers on iOS
To disable trades on the iOS app, go to the account settings page. To reach this page, first click on the profile icon in the bottom right corner of the navigation.


You will be taken to the My Profile page of your account.


From the My Profile page, you can reach account settings by clicking on the gear icon in the upper right corner of the page.


Once on the account settings page, scroll down past your personal information to the Disable Trades toggle. Click on the toggle until it goes to the right and is colored like the image below. 


Once the Disable Trades toggle is moved to the right, scroll to the top of the account settings page to save your changes and disable trades. You will see the Save button in the top right hand corner after you have switched the toggle. Reverse this process to enable trades again. 


What are the content standards for creators?

We’re excited that you’d like to share your art with the NeonMob community. Becoming a NeonMob Creator is easy: go to the Create page on the website and upload your best artwork. Just keep in mind the following content standards to ensure that your series can be published once submitted.


  • NeonMob is an 13+ platform. All artwork submitted for publication must adhere to this standard and be appropriate for collectors aged 13 and older.

  • Images cannot be pornographic, overtly sexual, graphically violent, or similarly offensive. Series submissions that are not appropriate for publication on NeonMob will be removed.

  • All artwork uploaded to NeonMob must be wholly owned by you. Uploading another artist’s work as your own is copyright infringement and is against the law. Submitted series that infringe upon established copyrights will be removed. More on our copyright policy here.

  • Only original concepts and creations will be accepted for publication. Fan art of licensed characters or concepts cannot be published on NeonMob and will be removed. Unaltered public domain art is not allowed; public domain art must be significantly modified to qualify as fair use on our platform. For additional guidance, please read our policy on adaptations, fan art, and fair use.

  • Unless otherwise specified, content published on NeonMob is non-exclusive and creators retain the right to distribute their art on other platforms.


  • Artwork submitted for publication must be original, creative, polished, and high-quality. Here are some examples of series submissions that may not meet our quality standards:

    • Personal photography series that do not utilize advanced photography skills or showcase their photos/content in an engaging way. Photography series should focus on the art of photography and feature extremely high quality work, digital manipulations, custom filters, and/or show a unique perspective of the world. (Unless otherwise contracted from NeonMob, all photography series will now be released only as amateur regardless of whether it was submitted as a pro series.)

    • Basic design skins or duplicate cards of the same simple design differentiated only by one factor (i.e. color, filter, etc.). In other words, all the cards in the series are the same outline with one minimal change.

    • Series extensively utilizing auto-generating image manipulation tools (examples include but are not limited to: Weavesilk, Drawastickman, Frax, Deepart, etc.).

    • Doodles, extremely rough sketches, traced outlines, notebook entries, digital works-in-progress, and other incomplete or lower quality images. (These are OK for variants.)

  • Please ensure that all images are submitted in the best possible quality as we cannot publish blurry or otherwise obscured images. Scanning sketch images or other smaller hand draw works is far superior to submitting a picture from your phone. If no scanner is available, please ensure you take a steady picture at the highest possible quality. When submitting photography series, please be mindful of lighting, contrast, and other aspects to ensure the best quality possible. Save digital files at the highest possible resolution while still ensuring that the file size is less than 30mb.  

  • Do not include digital signatures, social handles, or similar identifiers on card or cover image artwork. Please utilize the series & card description sections to include this type of information so it doesn't distract from the art you are sharing.

  • Pro series submissions that do not meet our internal quality standards may be reassigned as amateur. We realize that the community may want to collect a series with a high number of votes, but the content, quality, and creativity of the submission must still meet our expectations of a pro release in order to be published as pro. In reassigning a pro submission as amateur, our goal is to allow creators to share their art while ensuring that pro releases on our platform continue to showcase higher quality, more creative submissions.


  • Complete titles and descriptions are required for series publication: your series title must be unique to NeonMob and less than 35 characters; each card title in your series must be unique; series and card descriptions should be at least 1 short sentence each. Please note that series submitted with incomplete fields will be returned for revision.

  • The variant rarity can only be used to designate a true variation of an existing core card in the same series. In other words, the underlying art of a variant must be identical to another card in the same series but feature a different presentation such as black & white, different color pattern, rough sketch of a final piece, etc. Cards labeled variant that do not meet this definition will be reassigned as a core rarity.

  • NeonMob will make the final determination on series presentation based on internal metrics and engagement projections. Card rarities and final rarity distribution may be amended by the NeonMob team prior to publication to optimize the series for collection. If you have specifically designed your series with a particular distribution in mind, please contact support@neonmob.com upon series submission to give us a heads up.  

NeonMob is the sole arbiter of all content published on our platform and reserves the right to remove submitted content for any reason. 

What is the copyright policy for creators?

All cards/artwork published to NeonMob must be original concepts created by you. Your submissions and series may only contain materials or images that were created entirely through your own effort and imagination.

Read our policy on fair use here. 

Failure to obtain proper permission for the use of materials protected under copyright leaves your NeonMob submissions, including all cards, artwork, and series, vulnerable to removal. Furthermore, creators found to violate our copyright policy are liable to have their account terminated and earnings, if any, reclaimed. You are ultimately responsible for ensuring copyright compliance for all images you post to NeonMob.

Please refer to our Terms of Service for more details.

What is your policy on adaptations, fan art, and fair use?

NeonMob is a community that empowers artists to create, and collectors to discover, original artwork. By submitting art to NeonMob, you certify the work is your original idea and creation, and that it does not infringe on the copyright, intellectual property, or publicity rights of another individual or organization. You take full responsibility for everything you upload and publish on NeonMob. This is outlined in our Terms of Service; use of NeonMob indicates acceptance of all terms stated therein.


  • The best way to protect yourself from liability is to create 100% original concepts

  • Any work referencing existing characters or art must be significantly transformative in order to count as an original work

  • Simple drawings, reprocessed images, and product photos are not transformative

Creating Original and “Transformative” Work
All artwork you upload to NeonMob needs to be your original concept and creation. Adaptations of existing characters and artwork, including fan art, must meet strict requirements in order to be deemed “transformative” and qualify as fair use. If your work references another creator’s copyright (character, brand, trademark, or product), your work must significantly transform the way the original work was represented, expressed, and/or communicated in order to classify as an original creation.

When submitting art that references pre-existing art, ask yourself these questions:
— Has the material I have included from the original work been transformed by adding new expression or meaning?
— Did I add value to the original by creating new information, aesthetics, insights, and understandings, or was it merely a copy?

Examples of work that does not count as transformative:
— Familiar characters with a stylized treatment (examples: black & white, pixelated, color shift, etc.)
— Familiar characters redrawn by hand
— Photos of copyrighted products or characters with no transformative effect
— Unaltered public domain art

Keep in mind that fair use is an evolving, nuanced area of copyright law with many grey areas. Initial approval of your submission or series does not assure that your work qualifies as fair use, and your work can be removed even after it is published (and royalties withheld) in response to a third party complaint and/or further internal review.

Copyright Infringement
In the event you submit work created by another artist, you are in violation of copyright law, as well as in violation of the spirit of NeonMob. We take copyright violations very seriously and will remove the infringing image(s) from our marketplace as soon as the violation has been confirmed. Submission of stolen work will result in the termination of your account and a permanent ban from NeonMob. More on our copyright policy here.

Copyright resources
We recommend that you research the copyright laws relevant to the legal liability you assume when you upload artwork to be sold on NeonMob:


What happens if stolen art is used on NeonMob?

It’s very important that all the art published on NeonMob was personally produced by the submitting creator. For organizations or companies publishing a series on NeonMob, that entity must have the explicit right to use the artwork commercially. For details, please see our Terms of Service. 

In the rare instance a user successfully publishes someone else’s art as their own, NeonMob will take the following corrective steps: 

  • Confirm the plagiarism. Our team will investigate the claim that a series uses unauthorized artwork.

  • Discontinue the series. We make sure that no one can open new packs from the offending series.

  • Replace the artwork. In consideration of the actual artist, we will remove the unauthorized art and replace it with a standard “Art Removed” image.

  • Possible refunds to users that purchased packs. For anyone that purchased paid packs from the series, NeonMob will consider issuing a refund of the credits that were spent. We do not provide any kind of credit bonus or pack refund for users that opened free packs or received cards through trades.

  • Delete the offending user account. At a minimum, anyone caught passing someone else’s art off as their own is banned from NeonMob. Depending on the scope of the violation, we may take additional legal action against the individual.

What’s the difference between amateur and pro series?

There are two different types of series published on NeonMob, amateur and pro.

Amateur series are digital trading card series from NeonMob creators that are 100% free to collect and trade.

Just starting out as an artist or just new to NeonMob? Select the amateur option to create and submit a NeonMob series quickly and easily. You will get instant access to our creator publishing tools to upload your art directly to the NeonMob team for review. Anything you dream up could become a series as long as you follow a few simple guidelines: 

  • Your series must contain 15 or more unique cards

  • The art submitted is your original concept and creation (not images collected from the web or fan art of copyrighted properties)

  • Images are not pornographic, graphically violent, or similarly offensive

Amateur series don't earn royalties because only free packs are available to collect and no packs are sold. Therefore, amateur series are 100% free for collectors. NeonMob only publishes the very best of our amateur submissions and not every submission will be published.  

Pro series are digital trading card series from NeonMob creators available in both paid packs, which generate royalties for the series artist, and free packs.

Earn money by publishing your original art as trading cards on NeonMob! Publish your art as a pro series and collectors will be able to super charge their collection by purchasing paid packs of your series in addition to their daily free packs allotment. Artists receive royalties from all paid packs sold from their series.

Concepts for pro series are first submitted on the vote page for community review. If your concept receives a high number of votes from community members, you will receive access to our creator tools to upload your full series for final review. Once you submit your completed series, the NeonMob team will review and approve the series before adding it to our publication calendar. Although it may take a bit longer to publish than an amateur series, anyone can submit their concept for the opportunity to create a pro series and earn royalties from pack sales.

What makes a successful NeonMob submission?

Creating a successful NeonMob submission takes equal parts talent, strategy, and magic. There isn’t a particular kind of art or concept that makes a submission great; great submissions come in all forms and can incorporate traditionally "offline" mediums like oil or watercolor to purely digital mediums and everything in between. Although there isn’t a secret formula for winning community approval, there are some things you can do to increase your chances. 

Here are a few examples of incredible submissions that became full NeonMob series and how these submissions stood apart:

This submission by Thomas went on to become Alpacamon, and then Alpacamon 2. What makes this such a great submission? First off, the work is adorable — and Thomas' description clearly outlined his concept for the series: 152 illustrations of Alpacamons. Super clear, super awesome.

Jeremy Gardner's incredible submission became The Unknowns, a super popular series of dreamy-yet-spooky illustrations. Jeremy's submission description was perfect: "Portraits of strange, scary, dreamy and beautiful. Created while I dream awake late at night." While not as specific as Thomas' description (which outlined the exact number of illustrations), Jeremy had a clear vision for the theme connecting each of his images, and the submission image perfectly captured his vision. 308 likes later, meet The Unknowns.

Nigel Sussman submitted the above image based on a collection of illustrations he was already working on for his Kickstarter project. His succinctly description outlined his NeonMob series idea: "Food objects A-Z rendered in bold isometric hand-drawn line art on a colorful background." You don't have to be that specific, but it helps to throw in a description of the medium/style of your series, too!

Paulo Victor Graner came up with this really cool idea of a 'monster hierarchy,' and submitted this image of the reigning monster at the top of his fantastical hierarchy. Takeaway: Get weird! Create a whole new world, or reimagine an existing one.

Get more votes and maximize your chances of having your series concept approved by following this simple checklist for submissions. 

NeonMob collectors enjoy a wide range of topics, themes, and styles and all kinds of different artwork have been successful as trading card series on our platform. To make sure your art stands out, follow these simple rules when uploading your submission:

  • Submit only original concepts; please, no fan art or copyrighted content

  • Make sure the image is a good representation of your series concept

  • Upload a high quality, high resolution image

Series Description 
A good series description can help your submission gain votes and get approved. The more detail the better, but there are a few things you should definitely include for each new series submission. Answer these three questions to create a great series description:

  • What’s the theme or story of your series concept?

  • What’s the style or mood of the images?

  • How many illustrations do you plan on creating for your series?

Once you have submitted your series idea, tell people about it! Promote your series to family, friends, and social groups to increase your chance of getting community approval. Here are a few simple ideas to get word out about your voting submission:

  • Post the link to your voting submission on your social media profiles

  • Start a thread in our forums and get the community to check out your art

  • Encourage your art and trading card groups to vote for your series

Best Practices
NeonMob wants all our creators to be successful when submitting their engaging series concepts to our community of collectors. Make sure to follow these best practices to give your submission the best chance of becoming a full series:

  • Submit only one image per series idea. Ignore the urge to submit multiple images for the same series. Submissions are approved for full NeonMob series treatment based on the # of likes, strength of your idea, etc. — so don't risk spreading out the # of likes on multiple submissions. Stick to one! Trust us. (Multiple submissions also run the risk of being removed.)

  • Read the terms. Any images submitted must be your original work … this means both concept and creation. If you submit work that is not yours, including fan art of copyrighted properties, you are liable for copyright infringement — and your submission will be disqualified and / or removed. Additionally, any submission depicting inappropriate content including pornography, graphic violence, hate speech, et al. will be removed and the user suspended.

Email support@neonmob.com for any additional help with uploading your submission. 

What makes a good NeonMob series?



So you want to publish a series on NeonMob? Brilliant idea! We love you already :)  

The first step to creating a NeonMob series is to share a design created by you that best represents the theme and spirit of your concept on the submissions page. The best series are connected by a common artistic style, subject matter, and/or story. Read more about how to create a successful submission (and see some examples) right here.

Making a NeonMob series is a magical process of using your artistic talent to tell a captivating story. Each and every NeonMob series is different — from concept to medium to size to rarity distribution — so don't worry about getting it "right." Here are a few tips on crafting a winning NeonMob series:


Creators have published series of characters, abstract designs, landscapes, and more. Series can be flat illustrations (in JPG or PNG format) or short animations (in MPEG, MP4, or GIF format). You don't have to make art digitally in order to sell digital works; create your artwork with pen, pencil, paintbrush, or software — as long as the final works can be exported digitally, you're good.



Number of Cards

NeonMob series can range anywhere from 15 cards all the way up to 300+ cards. There's no right number of cards to include, but the sweet spot for most successful series is between 30 and 75 cards. That's not to say that series with fewer cards will be unsuccessful (and many smaller series have earned artists a fair amount of money, too). 

Titles & Descriptions

While the art is the most important part of your series, the words you use to name and describe your work is also a crucial element. Every card has context that only you know — so, make sure to take the time and tell the story of your work with 1-2 sentence (minimum) descriptions and clear, compelling titles.


Colored gem icons represent the rarities across a series. Cards that are part of your "core series" will be either common, uncommon, rare, very rare, or extra rare. Chases and variants are special rarities that are considered part of the "special series."

To learn more about assigning rarities, refer to our Creator Handbook.

Cover Image

One of the most fun parts of making a series is making the cover. Think of it like an album or book cover: you want your cover to convey the story of the series. It's up to you whether you want to overlay text over a single image, or a collage of images, or create an entirely new piece of artwork specifically for the cover. At the very least, your cover image should include the title of your series.

Here are a few examples of really awesome cover images:

CHAOTIC ATMOSPHERES,  Walter's experiments

CHAOTIC ATMOSPHERES, Walter's experiments





WEDNESDAY WOLF,  decayed dex

WEDNESDAY WOLF, decayed dex

For more on creating series, check out our Creator Handbook.