Cheating on NeonMob: Rules, Reporting, and Consequences

NeonMob users may operate one (1) account only. Opening or operating multiple accounts, or using other people to operate accounts from which you primarily benefit, is strictly forbidden and violates our Terms of Service. Examples of cheating include: 

  • Opening auxiliary or “dummy” accounts on NeonMob to benefit your main account

  • Using friends or family members to open accounts which you operate or primarily benefit from

  • Repeated lopsided trades between collectors

Identifying & Reporting Cheaters
NeonMob relies on custom integrated tools as well as manual reports to identify cheaters. If you suspect other collectors of cheating, we encourage you to report them by emailing their profile links to feedback@neonmob.com.

Consequences for Cheaters
Collectors found to be violating our Terms of Service may be subject to a range of consequences, including having their accounts seized and closed without warning.  

The decision to close accounts is entirely up to the discretion of the NeonMob community management team. The best way to protect your collection and reputation is to operate only one account.

Creators Found Cheating
Creators with existing published series who are discovered to be cheating will have their accounts suspended and will not be allowed to open packs, trade cards, or redeem carats. All pending royalties from published series will be revoked. Unreleased series will not be permitted to be published. To protect collectors, published series from the creator will remain available for collection but royalties will not accrue from pack sales. 

For further detail, please refer to the NeonMob Terms of Service.