How do creators get paid?

With our “self-pay” update, creators on NeonMob can now initiate their royalty payment once a month through the creator dashboard. Choose to send your earnings through PayPal or convert your royalties into NeonMob credits. Now you can choose when to get paid and how to get paid! To view the stats page in your creator dashboard, hover over the CREATE dropdown in the top navigation of the website and click on the Dashboard link.

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Cash Out Via PayPal
NeonMob uses PayPal to send payments to creators in a timely, seamless fashion. You must have an active PayPal account in good standing and be approved to receive payments in order to be a NeonMob creator and receive royalty payments.

From your creator dashboard, click on “stats” to see your earnings. From the stats page, click on the CASH OUT VIA PAYPAL button located at the bottom of the payments section to initiate the self-pay process and have your royalty earnings transferred to your PayPal account.

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The payment pop-up window will appear with an area to enter your PayPal email address. The pay out button will include the total amount to be paid via PayPal. The example image below has a sample amount entered for reference. To complete the transaction, enter your PayPal email address and press the pay out button.

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You will be asked to confirm your PayPal email address on the next window by clicking CONFIRM.

Your entire balance will be transferred via PayPal upon completing these steps and the transaction will be recorded in the Payments section of your creator dashboard on the stats page.

Get NeonMob Credits
From your creator dashboard, click on “stats” to see your earnings. From the stats page, click on the GET NEONMOB CREDITS button located at the bottom of the payments section to initiate the self-pay process and have your royalty earnings converted into NeonMob credits. Creators receive 50% bonus credits when converting their royalty earnings to NeonMob credits.

The credits screen will appear and show the total number of NeonMob credits that you will receive when converting your royalty earnings. The example image below has a sample amount entered for reference. To complete the transaction, press the blue GET NEONMOB CREDITS button at the bottom of this screen.

You will be asked to confirm that you would like to convert your earnings to NeonMob credits on the next window by clicking OK.

Your entire balance will be converted to NeonMob credits upon completing these steps and the transaction will be recorded in the Payments section of your creator dashboard on the stats page.

Self-Pay Details
Please take note of these important details regarding self-pay:

  • Auto-pay is no longer available and creators must use self-pay to collect earnings

  • Creators can collect their earnings through self-pay once every 30 calendar days 

  • Creators need to have a minimum of $5 in earnings to cash out

  • Creators need to have a minimum of $0.50 in earnings to convert to credits

  • Creator is responsible for any applicable PayPal transaction fees 

  • PayPal payments unclaimed within 30 days will be auto-cancelled

  • Credits are not transferable and are not redeemable for future payments

  • All transactions are final and non-reversible

For other questions or to report a problem, please email support@neonmob.com