NeonMob Community Rules & Guidelines

NeonMob is a thriving, global community of art creators and collectors. In order to ensure that NeonMob is a safe and delightful place to explore, discover, and connect, we've established a few ground rules:

1.  Create and operate only one (1) NeonMob account.

Opening and operating more than one account is considered "cheating” on NeonMob. Artists earn royalties through pack sales on NeonMob, so obtaining free packs beyond the standard daily allotment for a single user is the same as stealing. Collectors who cheat also cheapen the experience of other collectors using NeonMob fairly and within our Terms of Service. Some types of activities that indicate cheating or abuse of your NeonMob account:

  • Operating multiple accounts to benefit your main account

  • Asking friends, family, or others to operate accounts solely for your benefit

  • Using dummy accounts to funnel the best / rarest cards to your main account

Bottom line: don't cheat. It's unkind, uncool, and will result in a site-wide ban. Read our rules against cheating in the FAQs for more information.

2.  Make fair trade offers.  

Offering a common for someone’s extremely rare is a sure way to receive a quick decline of your trade. In order to be most successful when trading, make sure that you offer something of value to your trading partner. Before sending a trade, check your trading partner’s wishlist, consider the rarities of cards on both sides, and be generous in your offer. Lopsided trade offers are rarely accepted and definitely won’t make you any friends in the trading community, so be fair and respect the value of both your collection and the collection of others. Check out our trading tips to learn more.  

3. Don't bully, harass, troll, threaten, or act unkindly.

Treat your fellow collectors with respect and decency in all interactions. This applies to profiles, submissions, messages, community posts, etc. — all of the ways in which you communicate and represent yourself on NeonMob. Usernames, avatar images, and bio text that are racist, homophobic, discriminatory, inflammatory, or otherwise abusive will result in closure of your account and a ban from NeonMob. We're here to make friends, discover cool art, create new things, and pioneer the future of art collecting so please don't ruin the experience for everyone by being a bully.

Again: Violation of any of the above rules or our Terms of Service can be grounds for suspension or closure of your account, including the seizure of your entire collection. To report a user for violating the rules, shoot us an email at support@neonmob.com.